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minor✓ Resolved

SMS Delivery Delays to Telefonica in Costa Rica

Twilio•Sat, Jan 31, 2026, 11:30 AM
Status
resolved
Duration
4h 44m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Jan 31, 2026, 04:15 PM
This incident has been resolved.
monitoringSat, Jan 31, 2026, 02:12 PM
We are observing recovery in SMS delivery delays when sending messages to Telefonica in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 12:20 PM
We continue to experience SMS delivery delays when sending messages to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 11:30 AM
We are experiencing SMS delivery delays when sending messages to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
1f1f39df-e98e-4839-87b7-05e970a860ee
External ID
t84zgtw5pv59
🕐 Started
Sat, Jan 31, 2026, 11:30 AM
🔄 Last Updated
Sat, Jan 31, 2026, 04:15 PM
✓ Resolved
Sat, Jan 31, 2026, 04:15 PM
MINOR
Impact Level
4h 44m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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