minor✓ Resolved

SMS Delivery Delays to Telefonica in Costa Rica

Twilio•2026-01-31 11:30 UTC

Status

resolved

Duration

4h 44m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-31 16:15 UTC

This incident has been resolved.

monitoring2026-01-31 14:12 UTC

We are observing recovery in SMS delivery delays when sending messages to Telefonica in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-01-31 12:20 UTC

We continue to experience SMS delivery delays when sending messages to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-01-31 11:30 UTC

We are experiencing SMS delivery delays when sending messages to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

1f1f39df-e98e-4839-87b7-05e970a860ee

External ID

t84zgtw5pv59

🕐 First reported

2026-01-31 11:30 UTC

🔄 Last Updated

2026-01-31 16:15 UTC

✓ Resolved

2026-01-31 16:15 UTC

MINOR

Impact Level

4h 44m

Total Duration

Status Updates

Affected Components

SMS, Latin America

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