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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

Twilio•
Status
resolved
Duration
5h 27m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
1f03ad2c-6b10-4adb-9e92-5eede54b7a04
External ID
kjkp5bprb8s1
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
5h 27m
Total Duration
6
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North America
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