minor✓ Resolved

PyPI File Hosting Latencies and Timeouts

PyPI•2023-01-10 13:59 UTC

Status

resolved

Duration

3h 45m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2023-01-10 17:43 UTC

This incident has been resolved.

resolved2023-01-10 17:43 UTC

This incident has been resolved.

monitoring2023-01-10 17:37 UTC

We're seeing improvements after reports from our backend providers that their incident is resolved.

investigating2023-01-10 16:26 UTC

We're continuing to investigate with our CDN, but found a potentially related outage published by our backend that we are now tracking as well.

investigating2023-01-10 14:15 UTC

We are working with our CDN provider to determine what is contributing to these latencies.

investigating2023-01-10 13:59 UTC

We are investigating issues with files.pythonhosted.org causing larger files to experience large latencies and timeouts.

Internal ID

1ea9e01d-5203-4744-af57-3619dd613f7d

External ID

j369h2rkqsgz

🕐 Started

2023-01-10 13:59 UTC

🔄 Last Updated

2023-01-10 17:43 UTC

✓ Resolved

2023-01-10 17:43 UTC

MINOR

Impact Level

3h 45m

Total Duration

Status Updates

Affected Components

files.pythonhosted.org - Files

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