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minor✓ Resolved

Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library

OpenAI•Mon, Jul 13, 2026, 09:11 AM
Status
resolved
Duration
5h 28m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 13, 2026, 02:40 PM
This incident has been resolved.
monitoringMon, Jul 13, 2026, 01:11 PM
We have applied the mitigation and are monitoring the recovery.
investigatingMon, Jul 13, 2026, 11:48 AM
We are investigating the issue for the listed services.
monitoringMon, Jul 13, 2026, 11:11 AM
We have applied the mitigation and are monitoring the recovery.
investigatingMon, Jul 13, 2026, 10:13 AM
We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library.
investigatingMon, Jul 13, 2026, 09:11 AM
We are investigating the issue for the listed services.

📊 TECHNICAL DETAILS

Internal ID
1e022bbb-17d8-409c-971c-49de5e931dfc
External ID
01KXDBYJ7BWBE2NRDAQTKPM5WK
🕐 Started
Mon, Jul 13, 2026, 09:11 AM
🔄 Last Updated
Mon, Jul 13, 2026, 02:40 PM
✓ Resolved
Mon, Jul 13, 2026, 02:40 PM
MINOR
Impact Level
5h 28m
Total Duration
5
Status Updates
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