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minor✓ Resolved

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates

Twilio•
Status
resolved
Duration
3h 50m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to the United Arab Emirates is operating normally.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender Type to the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender Type to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
1de591ab-5f0c-448d-ae1d-f393609228f0
External ID
pwfkkq1r3jgd
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3h 50m
Total Duration
5
Status Updates
Affected Components
SMS, Middle East & Africa
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