minor✓ Resolved

SMS Delivery Failures To a Subset of Twilio Numbers in Croatia

Twilio•2026-01-28 01:22 UTC

Status

resolved

Duration

6h 22m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-28 07:45 UTC

This incident has been resolved.

investigating2026-01-28 03:57 UTC

We are continuing to experience SMS delivery delays when sending messages to a subset of Twilio numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigating2026-01-28 02:13 UTC

We are continuing to experience SMS delivery delays when sending messages to a subset of Twilio numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-01-28 01:22 UTC

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

1d8ceb2b-0ef0-422f-8276-1f13f82ac789

External ID

5n454f5rzcyn

🕐 First reported

2026-01-28 01:22 UTC

🔄 Last Updated

2026-01-28 07:45 UTC

✓ Resolved

2026-01-28 07:45 UTC

MINOR

Impact Level

6h 22m

Total Duration

Status Updates

Affected Components

SMS, EuropeSMS, Middle East & Africa

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