minor✓ Resolved

SMS/MMS Delivery Delays to GCI Network in United States of America

Twilio•2026-01-28 02:07 UTC

Status

resolved

Duration

4h 47m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-28 06:55 UTC

This incident has been resolved.

investigating2026-01-28 03:06 UTC

We are experiencing SMS/MMS delivery delays to the GCI network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-01-28 02:07 UTC

We are experiencing SMS Delivery Delays to GCI Network in United States of America - 311-430. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

1ceef5e1-36ad-4d2e-8961-0235076ae4dd

External ID

945nhwj87tzw

🕐 First reported

2026-01-28 02:07 UTC

🔄 Last Updated

2026-01-28 06:55 UTC

✓ Resolved

2026-01-28 06:55 UTC

MINOR

Impact Level

4h 47m

Total Duration

Status Updates

Affected Components

SMS Long Code, North AmericaMMS Long Code, North America

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