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minor✓ Resolved

SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland

Twilio•Wed, Jun 10, 2026, 07:12 PM
Status
resolved
Duration
22h 22m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jun 11, 2026, 05:35 PM
This incident has been resolved.
monitoringThu, Jun 11, 2026, 01:26 PM
We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringThu, Jun 11, 2026, 11:19 AM
We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jun 11, 2026, 03:50 AM
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Jun 10, 2026, 11:44 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jun 10, 2026, 09:44 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 10, 2026, 08:43 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 10, 2026, 08:19 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jun 10, 2026, 07:12 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
1cc632ff-b732-4947-a3c1-d06bb61638da
External ID
cxx1lsqr7r8m
🕐 Started
Wed, Jun 10, 2026, 07:12 PM
🔄 Last Updated
Thu, Jun 11, 2026, 05:35 PM
✓ Resolved
Thu, Jun 11, 2026, 05:35 PM
MINOR
Impact Level
22h 22m
Total Duration
8
Status Updates
Affected Components
SMS, Europe
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