Cloud Control Panel and API

This incident has been resolved.

Our Engineering team has continued to monitor the health of all services and has observed no recurrence of impact over the past 12+ hours. We will continue to monitor services for a short period to confirm stability before we mark this incident resolved. We understand the impact this incident had for DigitalOcean users and we will publish a postmortem on the status page to provide further details on root cause and mitigation.

Our Engineering team has implemented mitigation measures to address the issue impacting the DigitalOcean public API and Cloud Control Panel. We are seeing improvements, and users should now be able to access the Cloud Control Panel and use the public API normally. We are continuing to monitor the service to ensure it remains stable and will provide further updates as more information becomes available. We appreciate your patience and understanding.

Our Engineering team is investigating a recurrence of the issue impacting the DigitalOcean public API and Cloud Control Panel. This issue does not impact our data plane (i.e. running droplets). Users may experience difficulties accessing the Cloud Control Panel, along with elevated latency and intermittent errors when accessing the public API or Cloud Control Plane. We are actively investigating the issue and working to restore normal service. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Our Engineering team has implemented mitigation measures to address the issue affecting the DigitalOcean public API and Cloud Control Panel. We are seeing requests succeed, and users should now be able to access the Cloud Control Panel and issue/receive API requests normally. We are currently monitoring the situation to ensure that the service has returned to normal operation and remains stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

We are continuing to investigate the issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, we are seeing some improvement in latency/error rates and some users may now be able to access the Cloud Control Panel. Serverless Inference users may currently experience 403 and 503 errors when making API requests or accessing affected services. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Our Engineering team is investigating an issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, users will see elevated 5xx errors for all API requests, including things like creates for various products. Users may also be unable to access cloud.digitalocean.com. We are actively investigating the root cause and will provide updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.