major✓ Resolved

Connection attempts failing for multiple Basic tenants in GCP South America (southamerica-east1).

CockroachDB•2026-09-17 19:08 UTC

Status

resolved

Duration

1h 32m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-17 20:40 UTC

This incident has been resolved.

investigating2026-09-17 19:08 UTC

CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) are currently experiencing network connectivity issues. We are investigating and will provide an update shortly

📊 TECHNICAL DETAILS

Internal ID

19e121d5-5e08-4385-acfb-b8496e5017b8

External ID

195y8ktqgh3h

🕐 Started

2026-09-17 19:08 UTC

🔄 Last Updated

2026-09-17 20:40 UTC

✓ Resolved

2026-09-17 20:40 UTC

MAJOR

Impact Level

1h 32m

Total Duration

Status Updates

Affected Components

CockroachDB Basic/Standard

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