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minor✓ Resolved

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil

Twilio•
Status
resolved
Duration
1d 1h
Updates
9
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
19ba6a99-dd1f-40ff-9c3d-87bc68e06482
External ID
tj41xb33qxcq
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1d 1h
Total Duration
9
Status Updates
Affected Components
Voice, Latin America
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