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minor✓ Resolved

WSA reporting incomplete or missing data when filtering by TLS v3 Fingerprint

AkamaiThu, Apr 23, 2026, 02:11 PM
Status
resolved
Duration
5d 3h
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Apr 28, 2026, 05:40 PM
This incident has been resolved.
investigatingThu, Apr 23, 2026, 09:50 PM
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. Subsequent updates around mitigation status will be posted as progress is made.
investigatingThu, Apr 23, 2026, 06:19 PM
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notificationsWe will provide an update within the next 3 hours.
investigatingThu, Apr 23, 2026, 03:56 PM
We are continuing to work with our subject matter experts to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notificationsWe will provide an update within the next 120 minutes.
investigatingThu, Apr 23, 2026, 03:06 PM
We are continuing to work with our subject matter experts to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000151eEnCAIWe will provide an update within the next 60 minutes.
investigatingThu, Apr 23, 2026, 02:11 PM
We are investigating an emerging issue with WSA where incomplete or missing data is reported when filtering by TLS v3 Fingerprint. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

📊 TECHNICAL DETAILS

Internal ID
19b5a3ea-c360-4de4-bd76-8a56b3d267a5
External ID
cf0bf6x28nfv
🕐 Started
Thu, Apr 23, 2026, 02:11 PM
🔄 Last Updated
Tue, Apr 28, 2026, 05:40 PM
✓ Resolved
Tue, Apr 28, 2026, 05:40 PM
MINOR
Impact Level
5d 3h
Total Duration
5
Status Updates
Affected Components
Web Security Analytics
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