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minor✓ Resolved

MMS Delivery Delays and Failures from Twilio Short Codes to Verizon United States

TwilioWed, Jun 17, 2026, 02:30 AM
Status
resolved
Duration
20h 24m
Updates
12
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jun 17, 2026, 10:55 PM
This incident has been resolved.
monitoringWed, Jun 17, 2026, 08:50 PM
We have observed a recovery in MMS delivery delays and failures from Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 17, 2026, 07:40 PM
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jun 17, 2026, 05:40 PM
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 17, 2026, 04:39 PM
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedWed, Jun 17, 2026, 02:27 PM
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Jun 17, 2026, 10:23 AM
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jun 17, 2026, 08:21 AM
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 17, 2026, 07:19 AM
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 17, 2026, 05:31 AM
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Jun 17, 2026, 03:31 AM
Twilio customers may be experiencing MMS delivery failure from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jun 17, 2026, 02:36 AM
Twilio customers may be experiencing MMS delivery Failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jun 17, 2026, 02:30 AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
190af246-dc73-4d7f-8300-752480a889e2
External ID
v5f3vb027tw5
🕐 Started
Wed, Jun 17, 2026, 02:30 AM
🔄 Last Updated
Wed, Jun 17, 2026, 10:55 PM
✓ Resolved
Wed, Jun 17, 2026, 10:55 PM
MINOR
Impact Level
20h 24m
Total Duration
12
Status Updates
Affected Components
MMS Short Code, North America
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