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minoridentified

Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Argentina

SendGridMon, Sep 14, 2026, 04:00 PM
Status
identified
Duration
Ongoing
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

identifiedMon, Sep 14, 2026, 11:14 PM
Twilio customers may be experiencing voice call failures and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Sep 14, 2026, 09:53 PM
Twilio customers may be experiencing voice call failures and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Sep 14, 2026, 07:13 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Sep 14, 2026, 05:13 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Sep 14, 2026, 04:12 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Sep 14, 2026, 04:00 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
18e0bbc7-cf6f-4159-ba53-685550a9ddbe
External ID
dykt2th4bt6s
🕐 Started
Mon, Sep 14, 2026, 04:00 PM
🔄 Last Updated
Mon, Sep 14, 2026, 11:14 PM
MINOR
Impact Level
Ongoing
Total Duration
6
Status Updates
Affected Components
Voice, Latin America
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