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minor✓ Resolved

Issue when querying live edge data in the US region

New RelicMon, Apr 13, 2026, 12:44 PM
Status
resolved
Duration
2h 36m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Apr 13, 2026, 03:20 PM
This incident has been resolved.
investigatingMon, Apr 13, 2026, 02:41 PM
We are still investigating an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. We continue to work on the issue and understand root cause. We will continue to provide updates as we have more information to share, or by 3:30 PM UTC.
investigatingMon, Apr 13, 2026, 01:58 PM
We are continuing to investigate an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. Technical teams are actively engaged and are exploring mitigation steps to address the issue. Data ingest and alert notifications are not impacted by this interruption.
investigatingMon, Apr 13, 2026, 12:55 PM
We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.
investigatingMon, Apr 13, 2026, 12:49 PM
We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.
investigatingMon, Apr 13, 2026, 12:44 PM
We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.

📊 TECHNICAL DETAILS

Internal ID
18d7ef04-8d8e-455b-849e-a37f5c672800
External ID
mgly7jkjkmkr
🕐 Started
Mon, Apr 13, 2026, 12:44 PM
🔄 Last Updated
Mon, Apr 13, 2026, 03:20 PM
✓ Resolved
Mon, Apr 13, 2026, 03:20 PM
MINOR
Impact Level
2h 36m
Total Duration
5
Status Updates
Affected Components
Dashboards : USLogs : USSynthetics : US
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