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minor✓ Resolved
Data store functionality degraded for <Connect><VirtualAgent> integration with Dialogflow CX agents
Status
resolved
Duration
2d 7h
Updates
8
Coverage
1 article
📰 RELATED ARTICLES
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
Dialogflow CX data store functionality for <Connect><VirtualAgent> integrations is now operating normally. Mitigation was applied and data store functionality should be functioning as intended. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating
Customers leveraging Dialogflow CX data stores for their <Connect><VirtualAgent> integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Customers leveraging Dialogflow CX data stores for their <Connect><VirtualAgent> integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Customers leveraging Dialogflow CX data stores for their <Connect><VirtualAgent> integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Customers leveraging Dialogflow CX data stores for their <Connect><VirtualAgent> integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Customers leveraging Dialogflow CX data stores for their <Connect><VirtualAgent> integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Customers leveraging Dialogflow CX data stores for their <Connect><VirtualAgent> integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Customers leveraging Dialogflow CX data stores for their <Connect><VirtualAgent> integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
189444d2-8363-43a1-9709-58bd7ea10944
External ID
h39zxl6x0s2b
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
2d 7h
Total Duration
8
Status Updates
Affected Components
Dialogflow US1
✍️
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