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major✓ Resolved

Issues with sign-ups on platform.claude.com

Anthropic (Claude)•Fri, Apr 24, 2026, 05:03 PM
Status
resolved
Duration
31 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Apr 24, 2026, 05:35 PM
This incident has been resolved.
investigatingFri, Apr 24, 2026, 05:03 PM
We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

📊 TECHNICAL DETAILS

Internal ID
185af5a2-49fc-404a-9787-438f45a3bbb5
External ID
s0lttkq5mmt2
🕐 Started
Fri, Apr 24, 2026, 05:03 PM
🔄 Last Updated
Fri, Apr 24, 2026, 05:35 PM
✓ Resolved
Fri, Apr 24, 2026, 05:35 PM
MAJOR
Impact Level
31 minutes
Total Duration
1
Status Updates
Affected Components
platform.claude.com (formerly console.anthropic.com)
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