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minor✓ Resolved
Increased Latency and Failures on Porting APIs
Status
resolved
Duration
4h 22m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Aug 20, 2026, 01:01 AM
This incident has been resolved.
monitoringThu, Aug 20, 2026, 12:33 AM
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
monitoringWed, Aug 19, 2026, 10:40 PM
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
monitoringWed, Aug 19, 2026, 10:10 PM
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigatingWed, Aug 19, 2026, 09:42 PM
We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 19, 2026, 08:45 PM
We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 19, 2026, 08:38 PM
Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
18226e54-12fa-4a48-b1f4-05bba1b2933d
External ID
3gm14w22gjmp
🕐 Started
Wed, Aug 19, 2026, 08:38 PM
🔄 Last Updated
Thu, Aug 20, 2026, 01:01 AM
✓ Resolved
Thu, Aug 20, 2026, 01:01 AM
MINOR
Impact Level
4h 22m
Total Duration
6
Status Updates
Affected Components
PHONE NUMBERS
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