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minor✓ Resolved
SMS Delivery Delays and Failures from Twilio to Orange Botswana
Status
resolved
Duration
1d 6h
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jun 25, 2026, 06:35 PM
This incident has been resolved.
monitoringThu, Jun 25, 2026, 02:33 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringThu, Jun 25, 2026, 12:32 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jun 25, 2026, 03:07 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 07:07 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 03:05 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 01:04 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 12:03 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 24, 2026, 11:45 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
17ff5fc6-1909-4162-9fa5-eec5fd2f95c5
External ID
ymfmxxwzry8t
🕐 Started
Wed, Jun 24, 2026, 11:45 AM
🔄 Last Updated
Thu, Jun 25, 2026, 06:35 PM
✓ Resolved
Thu, Jun 25, 2026, 06:35 PM
MINOR
Impact Level
1d 6h
Total Duration
8
Status Updates
Affected Components
SMS, Middle East & Africa
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