Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia

This incident has been resolved.

We have started seeing recovery in degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

We are still investigating the issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 4 hours or as soon as more information becomes available.

We are still investigating the issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hour or as soon as more information becomes available.

We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.