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minor✓ Resolved
National Phone Numbers Outside of the US Blocked in 1Console
Status
resolved
Duration
7 days
Updates
10
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jun 5, 2026, 03:55 PM
This incident has been resolved.
monitoringThu, Jun 4, 2026, 07:15 PM
Attempting to purchase national phone numbers outside of the US through 1Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedThu, Jun 4, 2026, 04:39 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 04:39 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identifiedTue, Jun 2, 2026, 04:39 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 04:29 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 04:26 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identifiedSat, May 30, 2026, 04:26 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identifiedFri, May 29, 2026, 04:26 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
investigatingFri, May 29, 2026, 03:27 PM
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, May 29, 2026, 03:05 PM
Our monitoring systems have detected a potential issue with purchasing non-US national phone numbers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
17398f0b-6aad-4d6e-8c3f-1066246c9761
External ID
fgxnrlb42jnv
🕐 Started
Fri, May 29, 2026, 03:05 PM
🔄 Last Updated
Fri, Jun 5, 2026, 03:55 PM
✓ Resolved
Fri, Jun 5, 2026, 03:55 PM
MINOR
Impact Level
7 days
Total Duration
10
Status Updates
Affected Components
PHONE NUMBERS
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