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critical✓ Resolved

Intermittent failures creating agent tasks

GitHubThu, Aug 20, 2026, 02:43 PM
Status
resolved
Duration
9h 57m
Updates
11
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Aug 21, 2026, 12:40 AM
This incident has been resolved.
investigatingThu, Aug 20, 2026, 08:37 PM
We are seeing gradual recovery in Copilot Cloud Agent task status visibility as we deploy a fix for the root cause. Session output remains delayed by approximately one hour while remediation continues.
investigatingThu, Aug 20, 2026, 07:35 PM
We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility. Session output continues to be delayed by approximately 1 hour as our remediation steps take effect.
investigatingThu, Aug 20, 2026, 06:45 PM
We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and expect this to take effect within the next hour.
investigatingThu, Aug 20, 2026, 06:04 PM
We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.
investigatingThu, Aug 20, 2026, 05:32 PM
We are observing gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.
investigatingThu, Aug 20, 2026, 05:05 PM
We are seeing signs of recovery for Copilot Cloud Agent task status visibility, but this recovery is slower than anticipated. We are pursuing additional mitigating measures to accelerate recovery.
investigatingThu, Aug 20, 2026, 04:14 PM
Users are experiencing delays when starting tasks using Copilot Cloud Agent and are not be able to see the status of these tasks. Copilot Cloud Agent tasks are still being completed. We have identified the cause of the issue and are putting mitigations in place to return service to normal levels. We will provide another update about the expected recovery time shortly.
investigatingThu, Aug 20, 2026, 03:41 PM
We are experiencing issues with Copilot Cloud Agent tasks, resulting in newly started tasks not properly displaying on-going progress. These Copilot Cloud Agent tasks are still being completed correctly but lack proper visibility. We are actively investigating the issue and will provide updates as we learn more.
investigatingThu, Aug 20, 2026, 03:01 PM
We have identified the problematic component and are working to fail over to a healthy instance. Further updates will be provided as we perform mitigations.
investigatingThu, Aug 20, 2026, 02:51 PM
Users may experience delays when starting tasks using Copilot Cloud Agent. We are actively investigating the issue and will provide updates as we learn more.
investigatingThu, Aug 20, 2026, 02:43 PM
We are investigating reports of impacted performance for some GitHub services.

📊 TECHNICAL DETAILS

Internal ID
17390f5c-94e4-460a-a0b7-8743a2b74a18
External ID
bhbcjn4n3jzp
🕐 Started
Thu, Aug 20, 2026, 02:43 PM
🔄 Last Updated
Fri, Aug 21, 2026, 12:40 AM
✓ Resolved
Fri, Aug 21, 2026, 12:40 AM
CRITICAL
Impact Level
9h 57m
Total Duration
11
Status Updates
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