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critical✓ Resolved
docs.python.org backend down
Status
resolved
Duration
2h 59m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
identified
The underlying cause is that the host is running on a host with degraded storage performance. We will be taking the host back offline to migrate it to a new underlying system.
monitoring
Host is back online and we are monitoring the status of the services it backs.
identified
Our CDN will continue to serve pages that are cached, but some docs.python.org URLs will not be able to load. In the event of cache expiry some pages that were previously cached may become unavailable.
identified
The backends for docs.python.org are currently unavailable. They became unresponsive at approximately 12:00 UTC and we have been unable to bring the cloud server back online via administration panel. We are working with our hosting provider to bring the host back online.
📊 TECHNICAL DETAILS
Internal ID
160ed897-211f-48a7-a603-5e99010b9bc2
External ID
d8614rnx6tgg
🕐 Started
🔄 Last Updated
✓ Resolved
CRITICAL
Impact Level
2h 59m
Total Duration
5
Status Updates
Affected Components
docs.python.org - Backends
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