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minor✓ Resolved

User Authentication Identity SNA Failure Increase for T-Mobile in United States

Twilio•
Status
resolved
Duration
5h 59m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
15e654e2-4e9e-4b90-a02e-74858f679980
External ID
5flhxtdnxhqg
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
5h 59m
Total Duration
4
Status Updates
Affected Components
Verify Silent Network AuthLookup SIM Swap
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