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major✓ Resolved

Trello Slow or down for users

Trello•
Status
resolved
Duration
0m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Impact Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping. Current Status Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution. Next Steps The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.
investigating
Impact Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping. Current Status Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution. Next Steps The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.

📊 TECHNICAL DETAILS

Internal ID
15e4d54c-1b67-448e-a152-53231e6d6278
External ID
bjmg234ll6zs
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
0m
Total Duration
2
Status Updates
Affected Components
Trello.comAPIAtlassian Support - Support PortalAtlassian Support TicketingAtlassian Support Knowledge Base
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