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minor✓ Resolved

SMS Delivery Delays from Twilio to Tigo Honduras

TwilioTue, May 26, 2026, 11:56 AM
Status
resolved
Duration
6h 23m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, May 26, 2026, 06:20 PM
This incident has been resolved.
monitoringTue, May 26, 2026, 06:01 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, May 26, 2026, 04:00 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringTue, May 26, 2026, 02:47 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, May 26, 2026, 01:02 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, May 26, 2026, 11:56 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
15a216a2-b568-4d4c-b454-b8c0a275b8aa
External ID
8gjvpv8zrrc2
🕐 Started
Tue, May 26, 2026, 11:56 AM
🔄 Last Updated
Tue, May 26, 2026, 06:20 PM
✓ Resolved
Tue, May 26, 2026, 06:20 PM
MINOR
Impact Level
6h 23m
Total Duration
5
Status Updates
Affected Components
SMS, Latin America
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