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minor✓ Resolved

Service Degradation Affecting Zoom Virtual Agent in Saudi Arabia region

Zoom•Wed, Feb 4, 2026, 01:12 AM
Status
resolved
Duration
37 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 01:50 AM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 01:39 AM
The service degradation affecting Zoom Virtual Agent in Saudi Arabia region has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigatingWed, Feb 4, 2026, 01:12 AM
We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
15680d1d-be40-48fb-971f-ce96dc00cbba
External ID
f3ck7fz3s9nj
🕐 Started
Wed, Feb 4, 2026, 01:12 AM
🔄 Last Updated
Wed, Feb 4, 2026, 01:50 AM
✓ Resolved
Wed, Feb 4, 2026, 01:50 AM
MINOR
Impact Level
37 minutes
Total Duration
2
Status Updates
Affected Components
Voice AgentChat Agent
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