minor✓ Resolved

Service Degradation Affecting Zoom Virtual Agent in Saudi Arabia region

Zoom•2026-02-04 01:12 UTC

Status

resolved

Duration

37 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-04 01:50 UTC

This incident has been resolved.

monitoring2026-02-04 01:39 UTC

The service degradation affecting Zoom Virtual Agent in Saudi Arabia region has been resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

investigating2026-02-04 01:12 UTC

We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID

15680d1d-be40-48fb-971f-ce96dc00cbba

External ID

f3ck7fz3s9nj

🕐 First reported

2026-02-04 01:12 UTC

🔄 Last Updated

2026-02-04 01:50 UTC

✓ Resolved

2026-02-04 01:50 UTC

MINOR

Impact Level

37 minutes

Total Duration

Status Updates

Affected Components

Voice AgentChat Agent

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