none✓ Resolved

Service Degradation Affecting ZP SMS Australia Mobile Numbers

Zoom•2026-10-19 00:14 UTC

Status

resolved

Duration

16m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-19 00:31 UTC

This incident has been resolved.

resolved2026-10-19 00:31 UTC

This incident has been resolved and the affected services have been restored.

monitoring2026-10-19 00:14 UTC

Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.

📊 TECHNICAL DETAILS

Internal ID

14943d74-407e-47c7-96a1-449889055965

External ID

97hk3qsyf1hv

🕐 Started

2026-10-19 00:14 UTC

🔄 Last Updated

2026-10-19 00:31 UTC

✓ Resolved

2026-10-19 00:31 UTC

NONE

Impact Level

16m

Total Duration

Status Updates

Affected Components

SMS/MMS (Inbound/Outbound)

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