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minor✓ Resolved

SMS Delivery Delays to Multiple Networks in United States via Subset of Shortcodes

Twilio•Wed, Feb 4, 2026, 02:24 PM
Status
resolved
Duration
4h 46m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 07:10 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 05:20 PM
We are observing recovery in SMS delivery delays when sending messages to multiple networks in United States via subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 03:21 PM
We continue to experience SMS delivery delays when sending messages to multiple networks in United States via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 02:24 PM
We are experiencing SMS delivery delays when sending messages to multiple networks in United States via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
145d2e0a-664f-4317-bfd0-6fa280177382
External ID
vcvzkc8b6772
🕐 Started
Wed, Feb 4, 2026, 02:24 PM
🔄 Last Updated
Wed, Feb 4, 2026, 07:10 PM
✓ Resolved
Wed, Feb 4, 2026, 07:10 PM
MINOR
Impact Level
4h 46m
Total Duration
3
Status Updates
Affected Components
SMS Short Code, North America
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