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minor✓ Resolved

SMS Delivery Delays and Failures to Multiple Networks in Chile via Subset of Longcodes

Twilio•Wed, Feb 11, 2026, 02:54 PM
Status
resolved
Duration
4h 30m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 11, 2026, 07:25 PM
This incident has been resolved.
monitoringWed, Feb 11, 2026, 04:41 PM
We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in Chile via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 11, 2026, 03:40 PM
We are continue experiencing SMS delivery delays when sending messages to Multiple Networks in Chile via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 11, 2026, 02:54 PM
We are experiencing SMS delivery delays when sending messages to Multiple Networks in Chile via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
140b62c1-4913-450f-bd42-7e06a53eeeba
External ID
203dclkbrmby
🕐 Started
Wed, Feb 11, 2026, 02:54 PM
🔄 Last Updated
Wed, Feb 11, 2026, 07:25 PM
✓ Resolved
Wed, Feb 11, 2026, 07:25 PM
MINOR
Impact Level
4h 30m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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