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minor✓ Resolved

SMS Delivery Delays from Twilio to Lycamobile United Kingdom

Twilio•Sun, Jul 26, 2026, 05:44 AM
Status
resolved
Duration
3h 46m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Jul 26, 2026, 09:31 AM
This incident has been resolved.
monitoringSun, Jul 26, 2026, 08:37 AM
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jul 26, 2026, 08:36 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, Jul 26, 2026, 06:46 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, Jul 26, 2026, 05:44 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
13f093a7-18ea-4023-80fe-ef16a5ff88fd
External ID
5t0h982g0sxr
🕐 Started
Sun, Jul 26, 2026, 05:44 AM
🔄 Last Updated
Sun, Jul 26, 2026, 09:31 AM
✓ Resolved
Sun, Jul 26, 2026, 09:31 AM
MINOR
Impact Level
3h 46m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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