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minor✓ Resolved

Some users are unable to access Codex

OpenAI•Sat, Jul 18, 2026, 08:05 AM
Status
resolved
Duration
4h 55m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Jul 18, 2026, 01:01 PM
This incident has been resolved.
monitoringSat, Jul 18, 2026, 08:31 AM
We have applied the mitigation and are monitoring the recovery.
identifiedSat, Jul 18, 2026, 08:05 AM
We have identified an issue causing some users to receive access-denied errors when using the Codex desktop app and CLI.

📊 TECHNICAL DETAILS

Internal ID
13397a83-eec7-441c-a7d4-b3130af9c3d1
External ID
01KXT44TAQQ2R0AZDDVSJGAC4H
🕐 Started
Sat, Jul 18, 2026, 08:05 AM
🔄 Last Updated
Sat, Jul 18, 2026, 01:01 PM
✓ Resolved
Sat, Jul 18, 2026, 01:01 PM
MINOR
Impact Level
4h 55m
Total Duration
2
Status Updates
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