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major✓ Resolved

Voice endpoint selection issues

Discord•Wed, Sep 2, 2026, 11:26 PM
Status
resolved
Duration
19 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Sep 2, 2026, 11:46 PM
This incident has been resolved.
identifiedWed, Sep 2, 2026, 11:35 PM
We've identified an issue with our endpoint selection service and are applying a mitigation now. We are seeing recovery to endpoint selection now.
investigatingWed, Sep 2, 2026, 11:26 PM
We are investigating problems with voice endpoint selection. Your calls may fail to start or may fail to get an endpoint.

📊 TECHNICAL DETAILS

Internal ID
1338d26f-8233-417c-a037-68707853294a
External ID
h3xfmqrqhqw3
🕐 Started
Wed, Sep 2, 2026, 11:26 PM
🔄 Last Updated
Wed, Sep 2, 2026, 11:46 PM
✓ Resolved
Wed, Sep 2, 2026, 11:46 PM
MAJOR
Impact Level
19 minutes
Total Duration
2
Status Updates
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