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minor✓ Resolved
SMS Delivery Delays from Twilio to Celcom Malaysia
Status
resolved
Duration
3h 24m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jul 31, 2026, 02:15 AM
This incident has been resolved.
monitoringFri, Jul 31, 2026, 02:01 AM
We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Jul 31, 2026, 12:01 AM
We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jul 30, 2026, 11:51 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jul 30, 2026, 10:50 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
12f9230e-5b63-45b8-ae96-2aabca166dc0
External ID
60h7t9x53q5y
🕐 Started
Thu, Jul 30, 2026, 10:50 PM
🔄 Last Updated
Fri, Jul 31, 2026, 02:15 AM
✓ Resolved
Fri, Jul 31, 2026, 02:15 AM
MINOR
Impact Level
3h 24m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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