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none✓ Resolved

A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region

Zoom•Fri, Aug 14, 2026, 03:40 AM
Status
resolved
Duration
9 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Aug 14, 2026, 03:50 AM
This incident has been resolved.
monitoringFri, Aug 14, 2026, 03:40 AM
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.

📊 TECHNICAL DETAILS

Internal ID
111b59b3-65cd-44b2-a551-93e4de94d208
External ID
g26mm0lmrm7d
🕐 Started
Fri, Aug 14, 2026, 03:40 AM
🔄 Last Updated
Fri, Aug 14, 2026, 03:50 AM
✓ Resolved
Fri, Aug 14, 2026, 03:50 AM
NONE
Impact Level
9 minutes
Total Duration
1
Status Updates
Affected Components
SMS/MMS (Inbound/Outbound)SMS/MMS (Inbound/Outbound)
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