critical✓ Resolved

Regional Service Disruption on Public Cloud Environments

Auth0•2026-07-24 11:09 UTC

Status

resolved

Duration

36m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-07-24 11:45 UTC

This incident has been resolved.

resolved2026-08-03 21:12 UTC

A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf](https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf)

resolved2026-07-24 11:46 UTC

Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

monitoring2026-07-24 11:37 UTC

The issue self-resolved and we're monitoring the environment to ensure stability.

investigating2026-07-24 11:23 UTC

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

📊 TECHNICAL DETAILS

Internal ID

109d1897-d162-47b2-a090-e68b3bf0d84f

External ID

3nq8fmgv47tg

🕐 Started

2026-07-24 11:09 UTC

🔄 Last Updated

2026-08-03 21:12 UTC

✓ Resolved

2026-07-24 11:45 UTC

CRITICAL

Impact Level

36m

Total Duration

Status Updates

Affected Components

US-1 / AuthenticationUS-1 / Machine to MachineUS-1 / Management APIUS-1 / Auth0 DashboardUS-4 / AuthenticationUS-4 / Machine to MachineUS-4 / Management APIUS-4 / Auth0 Dashboard

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