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minor✓ Resolved

Service Degradation Affecting Offline Meeting transcription in US Region.

Zoom•Mon, Jul 27, 2026, 09:08 AM
Status
resolved
Duration
8h 26m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 27, 2026, 05:35 PM
This incident has been resolved.
monitoringMon, Jul 27, 2026, 12:45 PM
The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedMon, Jul 27, 2026, 12:04 PM
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
identifiedMon, Jul 27, 2026, 11:03 AM
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
identifiedMon, Jul 27, 2026, 10:02 AM
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
identifiedMon, Jul 27, 2026, 09:08 AM
We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

📊 TECHNICAL DETAILS

Internal ID
10353b78-444b-4dcc-a2e1-fb7a41f90d38
External ID
8jpstr4zml14
🕐 Started
Mon, Jul 27, 2026, 09:08 AM
🔄 Last Updated
Mon, Jul 27, 2026, 05:35 PM
✓ Resolved
Mon, Jul 27, 2026, 05:35 PM
MINOR
Impact Level
8h 26m
Total Duration
5
Status Updates
Affected Components
My NotesZoom AIC
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