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minor✓ Resolved

Delays in Whatsapp Template Approvals

Twilio•Sat, Apr 25, 2026, 12:04 AM
Status
resolved
Duration
4h 30m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Apr 25, 2026, 04:35 AM
This incident has been resolved.
investigatingSat, Apr 25, 2026, 12:19 AM
We are currently investigating an issue causing delays in the approval of new WhatsApp templates. Our engineers have been alerted and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available
investigatingSat, Apr 25, 2026, 12:04 AM
Our monitoring systems have detected a potential issue with Whatsapp Content Templates. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
10279a4b-0472-493e-ba20-b58b4afcda1d
External ID
01qbp5n6d4rm
🕐 Started
Sat, Apr 25, 2026, 12:04 AM
🔄 Last Updated
Sat, Apr 25, 2026, 04:35 AM
✓ Resolved
Sat, Apr 25, 2026, 04:35 AM
MINOR
Impact Level
4h 30m
Total Duration
2
Status Updates
Affected Components
Content API
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