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minor✓ Resolved

SMS Delivery Delays from Twilio to Mauritel Mauritania

Twilio•Thu, Jul 23, 2026, 11:12 PM
Status
resolved
Duration
1d 7h
Updates
12
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Jul 25, 2026, 07:10 AM
This incident has been resolved.
monitoringSat, Jul 25, 2026, 03:05 AM
We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Jul 25, 2026, 01:05 AM
We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 24, 2026, 09:03 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Jul 24, 2026, 06:59 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 24, 2026, 05:58 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringFri, Jul 24, 2026, 04:43 PM
We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Jul 24, 2026, 02:42 PM
We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 24, 2026, 06:38 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedFri, Jul 24, 2026, 02:33 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Jul 24, 2026, 12:26 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jul 23, 2026, 11:23 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jul 23, 2026, 11:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
0f0ed211-6535-4a03-b5a4-9db6924307c5
External ID
j830nph6wzkm
🕐 Started
Thu, Jul 23, 2026, 11:12 PM
🔄 Last Updated
Sat, Jul 25, 2026, 07:10 AM
✓ Resolved
Sat, Jul 25, 2026, 07:10 AM
MINOR
Impact Level
1d 7h
Total Duration
12
Status Updates
Affected Components
SMS, Middle East & Africa
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