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minor✓ Resolved

Multiple Api Endpoints Experiencing Timeouts

Twilio•Tue, May 26, 2026, 02:18 PM
Status
resolved
Duration
1h 26m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, May 26, 2026, 03:45 PM
This incident has been resolved.
identifiedTue, May 26, 2026, 02:32 PM
Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
identifiedTue, May 26, 2026, 02:27 PM
We are continuing to work on a fix for this issue.
identifiedTue, May 26, 2026, 02:18 PM
Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
0eca6671-e8ad-4b26-b1e6-b824200866e5
External ID
vj2tstpwyx4n
🕐 Started
Tue, May 26, 2026, 02:18 PM
🔄 Last Updated
Tue, May 26, 2026, 03:45 PM
✓ Resolved
Tue, May 26, 2026, 03:45 PM
MINOR
Impact Level
1h 26m
Total Duration
3
Status Updates
Affected Components
Group RoomsPeer-to-Peer RoomsCompositionsGo Rooms
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