← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays and Failures to Algar Telecom in Brazil

TwilioMon, Mar 16, 2026, 02:17 PM
Status
resolved
Duration
7h 57m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Mar 16, 2026, 10:15 PM
This incident has been resolved.
monitoringMon, Mar 16, 2026, 08:06 PM
We are observing successful SMS Delivery to Algar Telecom in Brazil without any delays or failures. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 16, 2026, 05:16 PM
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Mar 16, 2026, 03:21 PM
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 16, 2026, 02:18 PM
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Mar 16, 2026, 02:17 PM
Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
0eb6edfa-140c-49fe-a24f-6f8639eba71c
External ID
dq1cmmm2d4wf
🕐 Started
Mon, Mar 16, 2026, 02:17 PM
🔄 Last Updated
Mon, Mar 16, 2026, 10:15 PM
✓ Resolved
Mon, Mar 16, 2026, 10:15 PM
MINOR
Impact Level
7h 57m
Total Duration
5
Status Updates
Affected Components
SMS, Latin America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed