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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio Phone Numbers to MTN Nigeria

Twilio•Tue, Jun 30, 2026, 07:57 PM
Status
resolved
Duration
2h 48m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 30, 2026, 10:45 PM
This incident has been resolved.
identifiedTue, Jun 30, 2026, 09:03 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jun 30, 2026, 08:02 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jun 30, 2026, 07:57 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
0d766d8f-71d2-483d-96b3-b0224358dc36
External ID
xf806tsmqpvv
🕐 Started
Tue, Jun 30, 2026, 07:57 PM
🔄 Last Updated
Tue, Jun 30, 2026, 10:45 PM
✓ Resolved
Tue, Jun 30, 2026, 10:45 PM
MINOR
Impact Level
2h 48m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
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