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minor✓ Resolved
Private offering and Porting Request forms are currently unavailable in Console
Status
resolved
Duration
1d 16h
Updates
6
Coverage
1 article
📰 RELATED ARTICLES
INCIDENT TIMELINE
✓ ResolvedWed, Jan 28, 2026, 02:25 AM
This incident has been resolved.
monitoringTue, Jan 27, 2026, 06:09 PM
Private Offering and International Porting fulfillment at Twilio are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedTue, Jan 27, 2026, 06:52 AM
While we have identified the issue, our engineering team is continuing to work on a fix for the issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails are being sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 16 hours or sooner if additional information becomes available.
investigatingMon, Jan 26, 2026, 04:17 PM
We are actively investigating ongoing issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails may not be sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 8 hours or sooner if additional information becomes available.
investigatingMon, Jan 26, 2026, 12:16 PM
We are actively investigating ongoing issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails may not be sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 4 hours or sooner if additional information becomes available.
investigatingMon, Jan 26, 2026, 10:24 AM
We are actively investigating ongoing issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails may not be sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 2 hours or sooner if additional information becomes available.
investigatingMon, Jan 26, 2026, 09:27 AM
Our engineers have identified the issue where the Private Offering form and Porting Request form in Console are currently unavailable. Our team is working on getting it restored. We expect to provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
0d54ca6a-14c4-4e3b-be05-a111ca57f947
External ID
d7cznplk31cm
🕐 Started
Mon, Jan 26, 2026, 09:27 AM
🔄 Last Updated
Wed, Jan 28, 2026, 02:25 AM
✓ Resolved
Wed, Jan 28, 2026, 02:25 AM
MINOR
Impact Level
1d 16h
Total Duration
6
Status Updates
Affected Components
PHONE NUMBERS
✍️
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