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minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States

Twilio•Mon, May 18, 2026, 10:45 PM
Status
resolved
Duration
9h 49m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, May 19, 2026, 08:35 AM
This incident has been resolved.
monitoringTue, May 19, 2026, 06:31 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, May 19, 2026, 06:04 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedTue, May 19, 2026, 01:58 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, May 18, 2026, 11:58 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, May 18, 2026, 10:57 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, May 18, 2026, 10:45 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
0d243569-62a8-439a-bd8a-c997be011cdd
External ID
rjlm3yc7cylw
🕐 Started
Mon, May 18, 2026, 10:45 PM
🔄 Last Updated
Tue, May 19, 2026, 08:35 AM
✓ Resolved
Tue, May 19, 2026, 08:35 AM
MINOR
Impact Level
9h 49m
Total Duration
6
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
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