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minor✓ Resolved

Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Movistar Argentina

SendGrid•Mon, Aug 31, 2026, 11:06 PM
Status
resolved
Duration
4h 38m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Sep 1, 2026, 03:45 AM
This incident has been resolved.
monitoringTue, Sep 1, 2026, 01:39 AM
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Movistar network subscribers in Argentina and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Sep 1, 2026, 12:22 AM
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to Movistar network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 11:18 PM
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to Movistar network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Aug 31, 2026, 11:06 PM
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to Movistar network subscribers in Argentina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
0cf9f7cd-3592-4867-8955-ad3905b534d2
External ID
fvvmdv2sdlfh
🕐 Started
Mon, Aug 31, 2026, 11:06 PM
🔄 Last Updated
Tue, Sep 1, 2026, 03:45 AM
✓ Resolved
Tue, Sep 1, 2026, 03:45 AM
MINOR
Impact Level
4h 38m
Total Duration
4
Status Updates
Affected Components
Voice, Latin America
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