none✓ Resolved

A subset of users in Australia experienced issues with Inbound and Outbound SMS.

Zoom•2026-02-04 11:14 UTC

Status

resolved

Duration

21 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-04 11:35 UTC

This incident has been resolved.

monitoring2026-02-04 11:14 UTC

On 02/4/2026, Between 04:25 UTC to 08:20 UTC, A subset of users in Australia experienced issues with Inbound and Outbound SMS.

Our carrier partner has resolved the issue and the affected services have been restored.

📊 TECHNICAL DETAILS

Internal ID

0c0c2fcb-20f9-4c3a-b530-ddeec31ccf5b

External ID

q26qz1kcbtp1

🕐 First reported

2026-02-04 11:14 UTC

🔄 Last Updated

2026-02-04 11:35 UTC

✓ Resolved

2026-02-04 11:35 UTC

NONE

Impact Level

21 minutes

Total Duration

Status Updates

Affected Components

SMS/MMS (Inbound/Outbound)

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