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minor✓ Resolved

SMS Delivery Delays from Twilio to MobiFone Viet Nam

TwilioFri, Sep 4, 2026, 09:57 AM
Status
resolved
Duration
5h 5m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Sep 4, 2026, 03:03 PM
This incident has been resolved.
monitoringFri, Sep 4, 2026, 01:01 PM
We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Viet Nam and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Sep 4, 2026, 11:01 AM
We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Sep 4, 2026, 09:57 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
0be662fa-75e0-4712-894f-d2505174144a
External ID
vwckyprf2nj0
🕐 Started
Fri, Sep 4, 2026, 09:57 AM
🔄 Last Updated
Fri, Sep 4, 2026, 03:03 PM
✓ Resolved
Fri, Sep 4, 2026, 03:03 PM
MINOR
Impact Level
5h 5m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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