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minor✓ Resolved
SMS Delivery Failures from Twilio to Tigo Honduras
Status
resolved
Duration
4h 22m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jul 9, 2026, 09:35 PM
This incident has been resolved.
monitoringThu, Jul 9, 2026, 07:23 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jul 9, 2026, 06:21 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jul 9, 2026, 05:12 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
0bc226c8-c686-4937-8f2e-1f2498cc7dfb
External ID
xt1xw9t5t56j
🕐 Started
Thu, Jul 9, 2026, 05:12 PM
🔄 Last Updated
Thu, Jul 9, 2026, 09:35 PM
✓ Resolved
Thu, Jul 9, 2026, 09:35 PM
MINOR
Impact Level
4h 22m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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