none✓ Resolved

On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console

Twilio•2026-10-16 23:47 UTC

Status

resolved

Duration

11m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-16 23:58 UTC

This incident has been resolved.

resolved2026-10-16 23:58 UTC

We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.

investigating2026-10-16 23:47 UTC

Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID

0b67ef72-18d0-457e-b697-46bc47ac3537

External ID

z94z5pph32pb

🕐 Started

2026-10-16 23:47 UTC

🔄 Last Updated

2026-10-16 23:58 UTC

✓ Resolved

2026-10-16 23:58 UTC

NONE

Impact Level

11m

Total Duration

Status Updates

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