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minor✓ Resolved
MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States
Status
resolved
Duration
6h 41m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Aug 20, 2026, 03:15 AM
This incident has been resolved.
monitoringThu, Aug 20, 2026, 01:10 AM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Aug 19, 2026, 11:09 PM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 19, 2026, 09:48 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 19, 2026, 08:46 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 19, 2026, 08:34 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
0b128e16-0e56-44e3-87bc-a2ff2e301b7a
External ID
zb996y1d911h
🕐 Started
Wed, Aug 19, 2026, 08:34 PM
🔄 Last Updated
Thu, Aug 20, 2026, 03:15 AM
✓ Resolved
Thu, Aug 20, 2026, 03:15 AM
MINOR
Impact Level
6h 41m
Total Duration
5
Status Updates
Affected Components
MMS Long Code, North America
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